Shirley has worked as a real estate office/team Manager since 1995 and has been a licensed Realtor since 2003. She has her CNE I and II (Certified Negotiation Expert) as well as her SRES (Senior Real Estate Specialist) designations. Originally from Lancaster, Shirley is an adult graduate of Otterbein University, where she earned a BA in English Literature w/Honors and continued on with MBA classes.

Kathy calls Shirley the “air traffic controller” for the team. A life-long student, Shirley uses her extensive experience and skills as a leader, a problem-solver and a negotiator to keep the office running smoothly, assuring that all details are handled quickly & correctly and that all team members & customers of The Kathy Chiero Group and DownSize Columbus receive the best client care. Shirley has been with Keller Williams since the first KW office opened its doors in Ohio in 2002, takes advantage of the company’s extensive training programs and is a firm believer in the KW win-win philosophy.